Cancellation Policy

Our goal is to provide quality health care in a timely manner. Our cancellation policy enables us to better utilise available appointments for our patients in need of our service.

Please be courteous and notify us by phone or email if you are unable to attend an appointment within 48 hours of your scheduled appointment. We will then be able to allocate this time to someone who requires an appointment.

Please note that if you miss an appointment or reschedule inside the 24 hours, a $60 administration fee will be charged. Same day “no shows” will incur a 100% of the appointment rate.